Backup & DR

Backup and Disaster Recovery With Verified Restores

Your data is captured daily, verified automatically, and restorable on demand. Image-based snapshots and file-level backups run in parallel with tested recovery procedures specific to your environment.
Serving DC, MD, VA & Nationwide Since 2012
24/7 Coverage

Your systems never sleep

Managed IT support technician assisting employees with laptop software and business applications.
Certified & Vetted

Remote and on-site teams

Tested Recovery

We prove backups work before you need them. Scheduled restore tests verify recoverability.

Offsite Protection

Geographically separate cloud storage. Local disasters cannot touch your copies.

Zero Guesswork

Documented recovery procedures for every scenario. The plan exists before the emergency.

How It Works

How Backup and Disaster Recovery Works

Most companies discover their backups are broken only after they need them. Failed jobs, corrupted archives, and untested restores create a false sense of protection that collapses during an actual emergency. We monitor every backup job, verify integrity automatically, and prove recoverability through scheduled test restores before a crisis forces it.
Man in a blue suit reviewing information on a tablet outdoors.
Managed IT support technician assisting employees with laptop software and business applications.
Process

The Backup and Recovery Process

We audit your current backup posture first: what is being captured, what is missing, what your recovery time tolerance is, and where gaps in coverage create real risk to your operations. Problems are closed during onboarding. Ongoing monitoring catches failed jobs and configuration drift before they accumulate into data loss you cannot reverse.
Comparison

Backups vs. Real Disaster Recovery

Copying files to an external drive is a backup. Disaster recovery is the tested, documented process that actually gets your business running after a real event, including plans, procedures, communication chains, and tested infrastructure. Our managed IT services wrap backup and disaster recovery into a complete operational framework.
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Have an IT Emergency?

Book a priority consultation and we’ll review your case as soon as possible.

Stop Guessing Whether Your Backups Work

Contact us for a backup audit. We assess current protection and implement tested recovery.
Protection Stack

What Backup and Disaster Recovery Includes

Image-Based Server Backups

Automated backup verification runs daily and confirms recoverability through actual restore tests rather than simple completion checks. A backup that reports success but cannot restore is worthless. Our verification process confirms data integrity by testing real recovery scenarios.

File-Level Backup and Versioning

Retention policies configured to your compliance and operational requirements. Daily backups retained for 30 days, weekly snapshots for 90 days, and monthly archives for one year as a standard baseline. Custom retention schedules available for organizations with specific regulatory obligations.

Automated Verification

Off-site and cloud backup copies ensure your data survives any single point of failure including fire, flood, theft, or ransomware that encrypts both production systems and local backup infrastructure. Geographic separation between production and backup locations is mandatory.

Documented Recovery Procedures

Written recovery plans covering multiple failure scenarios including ransomware, hardware failure, and natural disaster. Each plan is tested regularly through simulated recovery exercises and updated whenever your environment changes to ensure procedures stay current.

Offsite Cloud Storage

Backup data stored in AWS, Wasabi, or equivalent cloud infrastructure. Geographically separated from your primary location with minimum three-month retention. All data encrypted in transit and at rest with access credentials independent from your production environment.

Ransomware Recovery

Isolated backup infrastructure with independent credentials means ransomware cannot reach backup copies even if your production environment is fully compromised. We restore clean data from the most recent unaffected snapshot and get your business running again.

IT that doesn't break.
Support that won't ghost you.

See how we’ve helped companies like yours solve IT challenges, strengthen security, and grow without technology getting in the way.

Clutch 5-star rated MSP.
Common Questions

FAQ

Quarterly at minimum for all backup systems under our management. Critical systems with tight recovery time objectives may receive monthly testing depending on your specific business requirements and compliance obligations. Every test is documented with pass/fail results, actual recovery time measurements, and any issues identified. Test reports feed into quarterly vCIO reviews so your backup and disaster recovery strategy stays current.
Image-based backup captures the entire server as a complete snapshot, allowing full machine recovery including operating system, applications, and all data in a single restore. File-level backup captures individual files and folders for granular recovery of specific documents or datasets. We implement both backup types because different disaster recovery scenarios require different approaches, and having both options ensures the fastest possible restoration.
Three months is the standard minimum retention period across all backup and disaster recovery plans. Organizations with HIPAA, legal hold, or financial compliance obligations frequently require longer retention periods. We configure backup retention policies based on your specific regulatory requirements and operational needs, with extended options available up to seven years for industries where long-term data preservation is required.
Yes. Our backup infrastructure uses isolated storage with independent credentials completely separate from your production environment. Even if ransomware encrypts every system on your network, it cannot reach backup copies stored in our isolated infrastructure. We restore clean data from the most recent unaffected snapshot and get your business operational again, typically within hours depending on the volume of data involved.
AWS, Wasabi, and equivalent enterprise cloud platforms are selected for reliability, encryption standards, and geographic redundancy for our backup clients. All backup data is encrypted in transit and at rest with access credentials managed independently from production systems. Storage platforms and recovery procedures align with FEMA business continuity guidelines for organizational disaster preparedness and data protection.
Yes. Our AvePoint backup service provides independent protection for Exchange Online, OneDrive, SharePoint, and Teams data beyond what Microsoft includes natively. Microsoft provides infrastructure redundancy for their platform but does not offer true point-in-time data backup for your content. AvePoint fills that critical gap with granular recovery and configurable retention for compliance.
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