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Solutions · We Manage Our IT

Co-Managed IT Services That Fill Your Team’s Gaps

Your IT team runs daily operations but cannot cover everything. We fill the gaps with security monitoring, after-hours support and strategy, without adding headcount.

  • Help desk overflow
  • 24/7 security operations
  • After-hours coverage
  • vCIO planning
  • Serving the DMV Since 2012
  • Clutch Excellent ★ 5.0
  • Clear RACI, No Overlap

Your co-managed ITShared with SADOS

  • Your teamDaily operations and on-site help
  • Our teamMonitoring, security and after-hours
  • RACIWho does what, written down
  • OverflowTickets route to us when needed
  • ContinuityCoverage if your IT person leaves

Your team stays in charge. We cover the rest. See the fix

Where small IT teams get stretched

Even great IT staff cannot watch security at 3 a.m. Switch views to see what co-management changes.

IT professional working on a laptop in a server closet.

6 gaps, stretched0 gaps, covered

SecurityAlerts wait for business hours.Monitored 24/7.
Daytime24/7
OverflowTickets pile up in busy weeks.Overflow routes to our engineers.
BacklogRouted
After hoursYour team is on call forever.We handle critical after-hours issues.
BurnoutCovered
SpecialistsNo time to learn every system.Specialist help when needed.
GapsExpertise
DeparturesYour IT person leaves, everything stops.We keep things running while you hire.
StoppedContinuous
StrategyNo time to plan.vCIO roadmaps and budgets.
ReactivePlanned

Illustration of common internal IT gaps, not a customer report.Book a free assessment

What co-managed IT includes

Pick the gaps you want covered. Your team keeps the rest.

Want us to take it all?Co-management can become full managed IT without re-onboarding.

Security operations

  • 24/7 monitoring
  • Alert triage
  • Incident response
  • SentinelOne and DNS filtering

Support

  • Help desk overflow
  • After-hours coverage
  • Escalation paths both ways
  • Works with your tools

Expertise

  • Network and firewall projects
  • Cloud and Microsoft 365
  • Compliance help
  • Specialist projects

Planning and continuity

  • vCIO roadmaps
  • Budget planning
  • Coverage during hiring gaps
  • Scope adjusts as you change

Your team plus ours

Adding a tool is the easy part. Covering every gap without stepping on your team is the job we take on.

What gets done
Internal onlyYour staff
Hire another personAdd headcount
SADOSCo-managed IT
24/7 security monitoring
No
Still limited
Yes
After-hours coverage
On call
On call
Yes
Specialist expertise
Limited
One more skill set
Full team
Coverage if staff leave
No
Partial
Yes
Clear RACI
Informal
Informal
Documented
Scope adjusts any time
No
No
Yes

Four steps to co-management

Scope is agreed with your team before we start.

  1. 1

    Define scope

    We agree on which gaps we cover.

  2. 2

    Write the RACI

    Who handles what, documented.

  3. 3

    Deploy

    Our tools run alongside yours without conflict.

  4. 4

    Adjust

    Scope changes as your team and projects change.

Pay only for the gaps

Per-device pricing applies only to the services SADOS delivers.

Co-Managed IT

Custom scope

Monitoring, security, overflow and strategy around your team.

Quoteper device, per month, for the scope we cover
  • 24/7 security monitoring
  • Incident response
  • Help desk overflow
  • After-hours coverage
  • Specialist projects
  • vCIO planning
  • Documented RACI
  • Scope changes without renegotiation

Co-management starts with a free scoping call.

Managed IT for Employees

Risk-Free Trial

Endpoint protection, monitoring and support for every device.

$35per device, per month
  • Sentinel EDR
  • Ransomware protection
  • OS patching and updates
  • 24/7 help desk, Mac and PC
  • 4-hour SLA
See Plans & Pricing

Min. 5 devices. No commitment required.

Try us for 60 days, risk-free

Every managed plan starts with a 60-day risk-free trial. Switching providers? We’ll put up to $1,000 toward buying out your old contract.

It felt like a real partnership from the very start.
SADOS managed customer

5.0 out of 5

Rated on Google and Clutch.

Read Our Reviews

We Manage Our IT questions

Straight answers on roles, tools and scope.

Still unsure? Talk to an engineer

How do we decide who handles what?

A documented RACI splits the work. Often your team keeps on-site support and internal projects while we cover monitoring, security, after-hours and specialist work.

Can we change the scope later?

Yes. Adding or removing responsibilities is simple and does not need a new contract.

Will you work with our tools?

Yes. We integrate with your tools wherever possible. Escalation tiers are written down so each team knows when to hand off.

What if our IT person leaves?

Our 24/7 monitoring and response continue regardless, and we keep operations running while you hire a replacement.

How is co-managed IT priced?

Per device, only for the services we deliver. Scope and price are set during the proposal based on what each team covers.

Can co-management become full management?

Yes. We already know your environment and our tools are deployed, so expanding scope needs no re-onboarding.

Fill the gaps in your IT team

Book a free scoping call.

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