MDR

MDR Services Backed by Analysts, Not Just Software

Security tools generate thousands of alerts. Managed detection and response turns those alerts into action. Our team monitors your security stack 24/7, investigates every alert that matters, and contains threats before damage occurs.
Serving DC, MD, VA & Nationwide Since 2012
24/7 Coverage

Your systems never sleep

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Certified & Vetted

Remote and on-site teams

Human Analysis

Real analysts reviewing real alerts. Not automated email notifications.

Fast Containment

Confirmed threats contained within minutes. Not hours or days.

Complete Visibility

Monthly reports, quarterly reviews, and real-time incident communication.

How It Works

How Managed Detection and Response Works

Alerts mean nothing without trained analysts ready to respond to them. Our MDR services team monitors SentinelOne endpoint telemetry, DNS filtering logs, email security events, and firewall alerts around the clock. Every alert is investigated by a human analyst before containment action is taken. SentinelOne provides the detection telemetry our analysts review.
Managed IT support technician assisting employees with laptop software and business applications.
SADOS help desk technician providing remote IT support via headset and laptop.
Process

The MDR Monitoring Process

Managed detection and response begins with deploying monitoring tools across your environment. SentinelOne endpoint telemetry feeds our analyst team continuously. Alerts are triaged by severity, investigated for context, and actioned with documented response. Our EDR endpoint protection provides the detection foundation for the entire MDR services operation.
Industries

Who Needs MDR

Organizations without internal security operations staff benefit most from MDR services. Compliance-driven businesses need documented incident response with evidence trails for auditors. Small and mid-size firms get enterprise-grade 24/7 security coverage without hiring a single analyst. Our managed cybersecurity services combine MDR with the full security stack.
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Have an IT Emergency?

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Put Trained Eyes on Your Alerts

Add managed detection and response to your environment.
Operations

What Managed Detection and Response Includes

24/7 Alert Monitoring

Human threat analysts review every alert that automated detection flags as suspicious. Automated tools generate the signals. Trained analysts determine whether each signal represents a genuine threat or benign activity, eliminating false positives before they reach your team.

Threat Investigation

Threat hunting proactively searches your environment for indicators of compromise that automated detection has not flagged. Analysts use threat intelligence feeds and behavioral analysis to find adversaries who evade standard detection by mimicking legitimate activity.

Containment and Remediation

Incident response coordination manages containment, eradication, and recovery when confirmed threats are identified. Our team executes the response playbook, communicates status to your leadership, and delivers post-incident analysis with specific recommendations to prevent recurrence.

Incident Reporting

Every security event produces documentation covering timeline, affected systems, actions taken, and recommendations. Incident reports give leadership and compliance teams the information they need without chasing your IT team for answers.

Threat Hunting

Beyond reactive monitoring, our analysts proactively search for indicators of compromise using threat intelligence feeds, behavioral analysis, and environment-specific knowledge. Threats found during hunts are contained before they escalate.

Threat Hunting

Beyond reactive alert monitoring, our analysts proactively search for indicators of compromise using intelligence feeds, behavioral patterns, and environment-specific knowledge. Threats found during hunts are contained before they trigger alerts.

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Common Questions

FAQ

Critical threats receive immediate containment with a target response window of 15 minutes from confirmed detection to isolation action. Lower-severity alerts that do not indicate active compromise are investigated and resolved within the same business day. Our MDR services response time commitments are documented in your service agreement, and our team tracks performance against these targets in monthly reporting provided to your leadership.
SIEM is a tool that collects and correlates log data from across your environment. MDR services are a managed offering that includes data collection, expert analysis, and active human response to confirmed threats. EDR provides the endpoint detection technology layer. Managed detection and response adds the human analyst layer that transforms raw security alerts into investigated, contained, and documented responses for your organization.
For most small and mid-size businesses, yes. MDR services provide 24/7 monitoring, threat hunting, incident investigation, and containment that would require multiple full-time security analysts to replicate internally. Larger organizations with existing security teams use managed detection and response to augment their internal capacity, extend monitoring coverage to nights and weekends, and add specialized threat hunting expertise their team may lack.
Our MDR services monitor SentinelOne EDR alerts, DNS filtering logs, email security events, firewall alerts, and Microsoft 365 security events for correlated threat detection. DNS filtering data reveals network-level threats while endpoint telemetry catches device-level compromise attempts. Our SentinelOne vs CrowdStrike comparison details the managed detection and response endpoint platform.
Yes. Monthly reports summarize alert volumes, confirmed threats, false positive rates, and response time metrics so your leadership sees exactly what our MDR services team handled during the period. Quarterly reviews discuss trends, emerging threats relevant to your industry, and recommended security improvements. Real-time incident reports for confirmed threats are delivered as events occur so leadership is never caught off guard.
Our analysts investigate every alert before taking containment action to ensure legitimate business activity is not disrupted by our MDR services response. False positives are tuned out of future alerting through detection rule adjustments specific to your environment. You only hear about confirmed threats and actionable findings, not noise. Over time, false positive rates decrease steadily as our managed detection and response team learns your operational patterns.
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