AvePoint Cloud Backup for Your Microsoft 365 Tenant

No. Microsoft provides infrastructure redundancy to keep their platform running, but they do not provide true point-in-time data backup for your content. If an employee permanently deletes files or a ransomware attack encrypts your SharePoint data, Microsoft cannot restore it once retention periods expire. AvePoint cloud backup fills that critical gap by maintaining independent, recoverable copies of all your Microsoft 365 data.

Retention policies determine how long deleted and modified data remains recoverable through your AvePoint cloud backup. We configure retention based on your compliance obligations and operational needs. Standard retention covers 90 days for most data types. Extended retention is available for organizations subject to legal hold requirements, HIPAA archiving rules, FINRA recordkeeping, or other regulatory obligations that require longer preservation windows.

Recovery speed depends on the volume of data being restored from AvePoint cloud backup. Single emails and individual documents restore within minutes. Full mailbox recoveries complete within one to two hours. Complete SharePoint site restores depend on site size but most finish within four to six hours. Emergency recoveries receive priority handling from our team to minimize business disruption during critical situations.

Backup copies remain safe in isolated infrastructure that ransomware cannot reach, even if your entire Microsoft 365 tenant is compromised. We restore your data to the pre-encryption point using AvePoint cloud backup recovery capabilities. Our managed cybersecurity services provide the threat detection and containment layer that works to prevent ransomware from reaching your tenant in the first place.

Single items like individual emails or documents restore in under one hour through AvePoint cloud backup. Full mailbox recoveries take several hours depending on mailbox size and data volume. SharePoint site restores vary by site complexity and total data but most complete within a business day. Our team prioritizes restore requests based on business impact, with critical recovery needs receiving immediate attention from our engineers.

Yes. Teams messages, channel conversations, and all associated files are captured by AvePoint cloud backup alongside your Exchange mailboxes, OneDrive accounts, and SharePoint sites. This comprehensive coverage ensures your organization’s collaboration data is protected regardless of where employees store information within the Microsoft 365 ecosystem. Recovery is granular, meaning individual conversations can be restored without affecting other data.