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What Your Business Actually Gets
SentinelOne is excellent software. So is CrowdStrike. But software doesn’t answer the phone at 2 AM, investigate alerts, or contain a ransomware spread while your team is asleep. This is the comparison most vendors don’t want you to make: the platform alone versus the platform with people behind it.
In this guideSADOS
Plain-English guide from SADOS engineers. Start reading
| Function | SentinelOne (Singularity)From $35 / device / mo, all-inGet quote | Software-OnlyLicense fee only; operations separate |
|---|---|---|
| Setup | Fully configured by engineers including exclusions, policy tuning, and endpoint validation | Provided as software only; customer configures |
| Human support | Access to engineers and help desk, 24/7/365 | Vendor support only; no IT help desk included |
| System alerts | Every alert reviewed by human analysts, around the clock | Alerts surface in console; customer reviews |
| Incident response | Active quarantine before threats spread; SADOS acts on your behalf | Platform flags the incident; response is customer's responsibility |
| Detection policy tuning | Continuously tuned to reduce false positives without creating gaps | Default policies only; customer tunes or pays extra |
| Network and hardware | Firewalls, switches, servers, and cloud workloads managed alongside endpoints | Endpoint agent only; no network or server coverage |
| Backup and recovery | Backup management and recovery coordination included | Separate product and cost; not included |
| Email and identity | Integrated with email security and identity management stack | Endpoint only; email and identity are separate |
| Coverage | Audit-ready reporting for HIPAA, NIST, CIS | Logs available; reporting overhead on customer |
| Security review and vCISO | Quarterly vCIO review of security posture and gap analysis | No strategic oversight included |
| Servicing | One team, one bill, one center | Software only; all operations fall on customer or a separate vendor |
| Managed cost | Flat per-endpoint rate; fully predictable | License plus staffing plus add-ons; variable and often ignored |
When you purchase SentinelOne or CrowdStrike directly, you receive a powerful detection engine. The software installs agents on your endpoints, monitors behavior, and generates alerts when something suspicious happens. That capability is real and genuinely valuable.
Software-only EDR is detection without response. It tells you when something is wrong. What happens next is entirely your responsibility. For businesses with dedicated security operations teams, that model works. For most businesses in the 10 to 250 endpoint range, it leaves significant gaps that don’t become visible until an incident reveals them.
Managed EDR is the same platform technology — SentinelOne, CrowdStrike, or equivalent — operated by a team of security engineers on your behalf. The software does not change. What changes is everything surrounding it.
With managed EDR through SADOS, your endpoint protection includes:
The technology is a component. The service is the outcome. Managed EDR delivers the outcome.
The per-endpoint license is the number vendors advertise. It is rarely the number you pay when you account for everything the license doesn’t cover. Here’s what a 50-endpoint business actually spends on a software-only EDR approach.
| SentinelOne Commercial licenseor CrowdStrike Falcon Pro (~$8,994/yr) | $11,499 / yr |
|---|---|
| Managed response add-on (Vigilance or Falcon Complete)Optional; most businesses skip this and absorb the gap | $5,000–$10,000 / yr |
| Internal analyst time to monitor and investigate alerts10 hrs/week at $50/hr | $26,000 / yr |
| Backup and disaster recovery | Separate cost |
| Help desk and IT support | Separate cost |
| Compliance documentation overhead | Separate cost |
| Realistic software-only total (security alone) | $37,000–$47,000+ / yr |
Managed EDR through SADOS bundles the platform license, 24/7 monitoring, incident response, and the broader IT services stack into a single predictable per-endpoint monthly rate. For most businesses in the 25 to 150 endpoint range, the total cost of ownership favors managed services by a meaningful margin — while also delivering coverage that the software-only path structurally cannot.
See SADOS pricing plans and compare the full scope against a self-managed approach.
Most businesses that buy EDR software directly fall into the second category. The software runs. Alerts accumulate. Nobody with the right expertise is reviewing them. The discovery that protection wasn’t working as expected typically comes at the worst possible time.
If you’re running SentinelOne or CrowdStrike on your own, we can tell you exactly what you’re protected against and what you’re not. No sales pressure. One conversation with a SADOS engineer. You leave with a clear picture of your posture, whether or not you move forward with us.
Plain-English guides to endpoint security choices and costs.
It felt like a real partnership from the very start.
Straight answers from the SADOS security team.
Still unsure? Talk to an engineer
Yes. SADOS deploys SentinelOne as our primary endpoint protection platform for managed clients and supports CrowdStrike for organizations with existing deployments. The underlying technology is the same. What managed EDR adds is the team that operates it: configuring policies, monitoring alerts, investigating incidents, and responding to threats. The platform is a component of the service, not the service itself.
The per-endpoint rate for managed EDR is higher than a bare software license. The total cost of ownership frequently is not. When you account for the analyst time required to operate EDR properly, the cost of add-on managed response services, and the IT overhead that software-only solutions leave unaddressed, managed services deliver more coverage at a comparable or lower all-in cost for most SMBs. The comparison changes significantly when you count everything the software doesn’t include.
They wait until someone reviews them. For organizations without 24/7 security operations, alerts generated outside business hours sit in the console until the next business day at earliest. Ransomware, credential theft, and lateral movement don’t observe business hours. Managed EDR ensures every alert receives human attention regardless of when it fires, because the team monitoring your environment is always active.
Yes. If you have an existing CrowdStrike deployment, SADOS can layer managed detection and response on top of your current setup. We handle alert monitoring, policy tuning, incident response, and integration with your broader IT environment. You keep the platform you have; we add the operational layer it needs to work as intended.
Managed EDR and MDR (Managed Detection and Response) are closely related. MDR typically refers specifically to the security operations layer: human analysts monitoring, investigating, and responding to threats. Managed EDR bundles that SOC capability with the endpoint platform license itself. At SADOS, managed EDR is part of our broader managed IT services, so security operations connect to the rest of your IT environment rather than operating as a separate engagement. For a detailed look at our MDR service, see SADOS Managed Detection and Response.
No. You gain operational coverage that software alone cannot provide. Some organizations prefer direct purchasing for procurement control or specific compliance requirements. In those cases, SADOS can operate a client-owned SentinelOne or CrowdStrike license rather than bundling licensing into the managed service rate. The protection and response capability remain the same either way.
One conversation with an engineer. You leave with a clear picture of what your current setup covers.
